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20/11/2018 - Customer Service

A Focus on Quality – Processes & Audits

It’s audit-time again and the auditor wants to see just how well the company is in control of its quality management system. Amongst other aspects, the auditor is primarily interested in the company’s processes. Ah yes, there’s that word again – “process”. Regardless of whether ISO 9001, ISO 13485, or IATF 16949 certification, all these standards require that responsibilities and workflows are recorded in writing in shape of expressive process descriptions. How well these process descriptions are thought through and designed can, amongst other aspects, be the factor that decides whether certification is successful or not.

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05/10/2018 - Customer Service

English Language CAQ-Workshops

The new 2019 GFQ catalogue contains all important information and dates regarding the GFQ Akademie’s CAQ.Net user workshops. Whether you are using Process.Net, Compact.Net or REM.Net - The user workshops are the perfect addition to the CAQ AG software family. Our all new Quality Assurance with CAQ.Net / Quality Management with CAQ.Net workshops in English may be of particular interest to you.

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05/10/2018 - Customer Service

The CAQ AG annual planners have arrived

The year 2018 is slowly but surely coming to an end and it is time to start looking ahead to 2019. In order to ensure that you continue to be as well organized as you were in 2018, we are once again offering our customers a 70 x 100 cm CAQ AG annual planner. Please note that the calendar is designed for the German market and, hence, only features German public holidays and school holiday listings.

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04/10/2018 - Events

MedtecLIVE – 21st to 23rd of May 2019 in Nuremberg, Germany

CAQ AG will be presenting its sophisticated quality and product management solutions at the MedtecLIVE trade fair from the 21st to the 23rd of May 2019 in Nuremberg, Germany. Come visit us at stand 9-311 in hall 9 and find out more.

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17/09/2018 - Media Center

Video Impressions: Quality Excellence Symposium 2018

On the 14th of September, CAQ AG Factory Systems hosted its Quality Excellence Symposium in Stromberg. It allowed our customers to learn more about the successful application of CAQ.Net in the everyday working environment from fellow users and how our latest innovations can benefit them. The exclusive golf taster session on the evening prior the symposium furthermore provided a great atmosphere for an animated exchange of information between our individual customers – thus allowing the event to truly fulfil its role as a user-to-user forum.

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14/09/2018 - Events

LIMS Forum 2018 in Jülich

CAQ AG will be presenting its software solutions at this year’s LIMS Forum in Jülich from the 13th to the 14th of November in Jülich, Germany.

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13/09/2018 - Customer Service

A Focus on Quality – System-Wide KPI-Management

Whether sales numbers, machine downtimes, or complaint costs – data is gathered in every corner of the company. However, regardless how comprehensively or precisely data is gathered, it remains worthless if it cannot be evaluated. Data evaluation software is designed to make sense of data and turn it into information.

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10/08/2018 - Events

FORCAM Innovation Day 2018

The FORCAM Innovation Day allows you to learn how to successfully set your company’s course toward a digitalized future. We’ll be participating in the event as a partner of FORCAM. Join us and find out what the Internet of Things has in store and how you can use digital tools in order to increase the overall efficiency of production. The event and all presentations will be held in German.

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26/07/2018 - Events

CAQ AG at the Fakuma 2018 - 16th to 20th of October in Friedrichshafen

The Fakuma from the 16th to the 20th of October 2018 in Friedrichshafen, Germany, is one of the key events for everyone involved in the plastics industry. The trade fair, which has been taking place regularly for over 30 years, is one of the most important industry get-togethers for people from all plastics technologies – from injection moulding and extrusion to thermoforming.

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25/07/2018 - Events

Quality Excellence Symposium 2018

CAQ AG will be hosting its Quality Excellence Symposium exclusively for its customers at the Land & Golf Hotel Stromberg on September 14. This event allows you to learn more about the successful deployment and application of CAQ.Net in the everyday working environment from fellow users and how our latest innovations can benefit you. The event and all presentations will be held in German.

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24/07/2018 - Customer Service

A Focus on Quality – The HACCP Decision Tree

"Hazard Analysis and Critical Control Points" (HACCP) is a risk analysis approach that is primarily used in the food industry. It is designed to prevent dangers within the context of food production, packaging, and handling that may lead to consumer illness or injury. HACCP is, amongst other, an integral part of the ISO 2200 standard and chapter 2.2.1 "HACCP-System" of the International Food Standard (IFS).

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15/06/2018 - Media Center

Impressions: Quality Excellence OnSite 2018 at Jungbunzlauer

The Quality Excellence OnSite events allow you to see first-hand how our quality management solutions are put into practice by users and learn how the individual modules can assist you in your everyday processes. This year’s Quality Excellence OnSite event was conducted on the 14th of June in cooperation with our long-time customer Jungbunzlauer Ladenburg GmbH.

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18/05/2018 - Customer Service

Interview with Automobil Produktion: "Fulfilling Standards Alone Does Not Lead to the Top"

Quality assurance is primarily the supplier’s job. This way of thinking, still often practiced by OEMs around the world, may come to an end in September 2018 when the new IATF 16949 comes into effect. Florian Schwarz, CEO of the German quality management software maker CAQ AG, says that now’s the time to make a virtue out of necessity: action instead of reaction is the advice he gives to companies that wish to excel in their quality management.

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02/05/2018 - Customer Service

A Focus on Quality – E-Learning

Implementing digital concepts such as e-learning helps companies to develop the full potential of their employees and thereby set the course toward sustainable success.

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28/04/2018 - Customer Service

A Focus on Quality – Process Visualization with Turtle Diagrams

Whether organizing company structures, depicting responsibilities, or communicating interdepartmental SOPs – processes are the centrepiece of corporate leadership and the key to successful company management and product development. Apart from structuring day-to-day business, the transparent visualization of processes, responsibilities, targets and risks also directly assists companies on their way to successful certification.

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27/04/2018 - Media Center

Impressions - Control 2018

We presented our quality management solutions at the 32nd Control in Stuttgart – the world’s leading international trade fair for quality assurance. We would like to thank everyone that attended our fair stand and trust that you enjoyed this year’s Control as much as we did.

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12/04/2018 - Events

Control 24-27 April 2018 in Stuttgart, Germany

We will be presenting our quality and production management solutions at the Control in Stuttgart – the world’s leading international trade fair for quality assurance (24-27 April 2018). Grab a refreshing cocktail at our CAQ AG Factory Systems cocktail bar and join us: Hall 5, Stand 5512.

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12/04/2018 - Events

MEDTEC Europe – 17th to 19th of April 2018 in Stuttgart, Germany

CAQ AG will be presenting its sophisticated quality and product management solutions at the MEDTEC Europe trade fair from the 17th to the 19th of April 2018 in Stuttgart, Germany. Come visit us at stand 9F10 in hall 9 and find out more.

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10/04/2018 - Events

Quality Excellence OnSite 2018 at Jungbunzlauer

The Quality Excellence OnSite events allow you to see first-hand how our quality management solutions are put into practice by users and learn how the individual modules can assist you in your everyday processes. Apart from introducing the latest innovations and conveying the latest news from within the world of CAQ-software and quality management in general, these events primarily serve as a forum where you can discuss CAQ and quality-related topics with us and other users.

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13/03/2018 - Customer Service

A Focus on Quality – IFS and CAQ-Systems in the Food Industry

Quality is when the customer comes back, not the product. Customers need to be convinced of purchasing a product over and over again and - apart from the price - it is primarily product quality that motivates consumers to repurchase it. This underlines the sheer economic necessity of a well-functioning quality management system. CAQ AG’s modular quality management software solutions provide the perfect toolset with which to put a quality mindset into practice and improve, document, and uphold the quality of products.

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12/03/2018 - Events

CAQ AG at the Anuga FoodTec – 20. - 23. March 2018

Companies in the foodstuffs industry today must grasp the advantages provided by digitalisation and software in their everyday quality processes in order to stay ahead of their competition. Visit us at the Anuga FoodTec in Cologne and find out how our products allow your company to keep up with the quality expectations of your customers and ever increasing quality assurance regulations.

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01/03/2018 - Media Center

Impressions: Quality Excellence Days 2018

This year’s highly successful Quality Excellence Days took place in 4 cities and served as a clear indicator for the vast interest in the topic of quality management and our sophisticated quality management solutions.

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15/02/2018 - CAQ Success Story

CAQ-Software at Jungbunzlauer – Software Beats Paper

With annual revenue of over 700 million Euros and 1,060 employees in Germany, Austria, Canada, and Switzerland, Jungbunzlauer is one of the international leaders in the field of biologically degradable product ingredients.

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17/01/2018 - Events

The CAQ AG Quality Excellence Days 2018

There’s a lot happening in the world of quality management. In order to ensure that you’re always kept up-to-date with the latest developments in this often highly complex field, we would like to invite you to our Quality Excellence Days 2018.

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14/12/2017 - Company

Thank You for an Excellent Year 2017

The year 2017 brought a whole host of innovations to our CAQ.Net software. However, none of these would have been possible without you – our customers. Your input enabled us to learn a lot about how our software is used in the field and precisely develop and introduce optimizations and innovations into our software family. We are very proud of the great ties we enjoy with our customers and look forward to realizing many more wishes and optimization suggestions in the future.

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06/12/2017 - CAQ Success Story

CAQ-Software at GAPLAST GmbH - Cleanroom Quality

GAPLAST GmbH is an innovative developer and producer of packagings, applications, and disposable products for use in the pharmaceuticals, medical-technology, and cosmetics industry. Founded in the Bavarian town of Saulgrub-Altenau in 1969, the history of the company began with the development of an innovative sealing plug for tablet packaging.

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07/11/2017 - Product Information

A Focus on Quality – The 5-Why and Ishikawa Cause and Effect Research Methods

Nothing happens without a reason – effects are always the result of a cause. Unfortunately, detecting causes is not always easy, as effects are usually the result of a complex and often convoluted series of causes.

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02/11/2017 - Customer Service

’Tis the season to be jolly: The CAQ AG annual planners have arrived

The year 2017 is slowly but surely coming to an end and it is time to start looking ahead to 2018. In order to ensure that you continue to be as well organized as you were in 2017, we are once again offering our customers a 70 x 100 cm CAQ AG annual planner. Please note that the calendar is designed for the German market and, hence, only features German public holidays and school holiday listings.

Read more


25/10/2017 - Customer Service

English Language CAQ-Workshops

The new 2018 GFQ catalogue contains all important information and dates regarding the GFQ Akademie’s CAQ.Net user workshops. Whether you are using APQP.Net, Compact.Net or REM.Net - The user workshops are the perfect addition to the CAQ AG software family. Our all new Quality Assurance with CAQ.Net / Quality Management with CAQ.Net workshops in English may be of particular interest to you.

Read more


28/09/2017 - Media Center

Impressions: Quality Excellence OnSite at Henkell & Co. Sektkellerei KG

This year’s Quality Excellence OnSite event was conducted on the 29th of September in cooperation with our long-time customer Henkell & Co. Sektkellerei KG in Wiesbaden. Not least due to Henkell & Co. group’s high standards that it sets itself and its products, the 2000 employee strong company was able to establish itself as one of the leading producers of champagne, wine, and spirits in Europe. As producer of Germany’s most exported brand of champagne, Henkell & Co. has subsidiaries in 20 countries and exports its products to more than 100 countries around the globe.

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13/09/2017 - Customer Service

A Focus on Quality – The Control Plan Manager

The control plan contains all vital information regarding the quality assurance measures performed along the production workflow of a product. It was initially developed within the framework of the automotive-specific ISO/TS (IATF) 16949 / QS9000 regulations and specifies aspects such as what inspection methods, tools, frequencies, or tolerances should be used and what containment measures should be applied in case of severe faults.

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04/09/2017 - Events

CAQ AG at the Fakuma 2017 - 17th to the 21st of October in Friedrichshafen

The Fakuma from the 17th to the 21st of October 2017 in Friedrichshafen, Germany, is one of the key events for everyone involved in the plastics industry. The trade fair, which has been taking place regularly for 30 years, is one of the most important industry get-togethers for people from all plastics technologies – from injection moulding and extrusion to thermoforming.

Read more


26/07/2017 - Events

Quality Excellence OnSite 2017 at Henkell & Co. Sektkellerei

The Quality Excellence OnSite events allow you to see first-hand how our quality management solutions are put into practice by users and learn how the individual modules can assist you in your everyday processes. Apart from introducing the latest innovations and conveying the latest news from within the world of CAQ-software and quality management in general, these events primarily serve as a forum where you can discuss CAQ and quality-related topics with us and other users. We will be conducting this year’s Quality Excellence OnSite event in cooperation with our long-time customer Sektkellerei Henkell & Co. on the 29th of September in Wiesbaden, Germany.

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