Quality Excellence OnSite 2019 at Faber-Castell

The Quality Excellence OnSite events allow you to see first-hand how our quality management solutions are put into practice by users and learn how the individual modules can assist you in your everyday processes. We will be conducting this year’s Quality Excellence OnSite event in cooperation with our customer Faber-Castell on the 7th of November in Stein, near Nuremberg. The event and all presentations will be held in German.

Quality Excellence OnSite

On Thursday you will learn how the CAQ.Net® software enabled Faber-Castell to create a holistic and future-proof management system that sets new standards not least in terms of user acceptance. Furthermore, the Cosmetics division of Faber-Castell will show how it implements the CAQ.Net® Audit Management Software solutions. After a tour of the company that allows you to look behind the scenes of pencil production, the event will conclude with a presentation on the subject of user acceptance and how it can be increased.

We are already looking forward to welcoming you to our Quality Excellence OnSite at Faber-Castell and are confident that your participation will be more than worthwhile.

Agenda - Thursday, 07.11.2019

  • 09:00 Opening
  • 09:15 Topic: Management Handbook
    "Successful certification thanks to management manuals - Process landscapes and documents in CAQ.Net".
    (Louisa Lippl, Manager Customer Care Center & CAQ, A.W. Faber-Castell Vertrieb GmbH)
  • 10:00 Topic: Audit Management
    "Holistic audit management with CAQ.Net".
    (Dr. Stefan Wagner, Executive Director Quality Management, A.W. Faber-Castell Cosmetics GmbH)
  • 10:30 Coffee Break including Snack
  • 11:00 Company Tour
  • 13:00 Lunch
  • 14:00 Topic: User Acceptance
    "Everyone on board - How to increase user acceptance through instructional media and software design.
    (Florian Schwarz, CEO, Stephen Collier, Head of Communications, CAQ AG)
  • 14:45 Farewell

Evening Programme - Wednesday, 06.11.2019

This years OnSite event starts with a culinary evening event in the Nuremberg city centre on Wednesday, 06.11.2019.

  • 17:30 Reception & aperitif
  • 18:00 Culinary city tour through the Nuremberg Old Town
  • 21:00 End of official program
  • 21:30 Evening concludes at the bar

The participation fee for the Quality Excellence OnSite including hotel accommodation is 380 EUR. Please understand that we only have a limited number of rooms available for this special offer and that places will be allocated according to the time of registration. The participation fee for the Quality Excellence OnSite without overnight stay is 250 EUR. Participation in the evening event is included in both options. Please note: The event and all presentations will be held in German.

About Faber-Castell

Since childhood almost everyone has been familiar with the products of a very special company from Stein near Nuremberg. Whether the first artistic steps in kindergarten, homework in school, exams during studies, or the signature on that important contract during one’s professional life: The stationery of Faber-Castell is always a reliable companion when it comes to putting things to paper.



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