Process and Workflow Management
Process.Net is a software that allows you to define, plan, document, and publish all processes within your company in a standard-compliant manner. Whether the mapping of company processes, procedural instructions, responsibilities, or organization charts: with Process.Net you have a powerful software for process visualization and workflow management at your disposal, with which you can create a clear, understandable and logically structured documentation for your company.
- Visualization and publication of process landscapes in the company intranet
- Versioning and approval of processes
- Interactive process maps and linking of processes
- Opportunities and risks of processes including extensive risk analyses
- Define objectives and track them using metrics / key figures
- Define responsibilities, contributors, and participants
- Manage and link all stakeholders
- Allocate all applicable / controlled documents to processes and process steps
- Automatic creation of turtle diagrams for processes based on metadata
- Action management for the administration of process-related tasks
The Centrepiece of Corporate Leadership
Regardless of whether ISO 9001, ISO 13485, or IATF 16949 certification: all these standards require that responsibilities and workflows are recorded in writing in shape of expressive process descriptions. How well these process descriptions are thought through and designed can, amongst other aspects, be the factor that decides whether certification is successful or not. This is not surprising, as whether organizing company structures, depicting responsibilities, or communicating interdepartmental SOPs – processes are the centrepiece of corporate leadership and the key to successful company management and product development.
Process Management Software
The software Process.Net not only supports users during the visualization of processes via e.g. the Turtle Diagram, but also facilitates the creation and management of processes via flowcharts or, for example, IATF-compliant APQP forms.
Each process can be started as a workflow and subsequently run in shape of individual milestone-related to-dos and queries where jumps back, loops, and the integration of sub-processes are possible. The individual actions and to-dos are tracked per employee via individual dashboards and a comprehensive escalation management. Visualizations in the software ensure that the entire deadline situation and the processes of a workflow along with all sub-steps remain in focus.
Stakeholders, Objectives, and KPIs
Within Process.Net it is possible to create the stakeholders of a company according to ISO 9001 and link them directly to the relevant processes. Each process should hereby ideally serve at least one stakeholder. The individual influence of a stakeholder on the company and his corresponding importance is tracked and visualized in the software by means of objectives and key figures. Objectives and sub-objectives can be defined and linked to processes, stakeholders, and KPIs. This enables a comprehensive and continuous measurement and review of a company’s processes and facilitates much more than the mere compliance with applicable standards.
The direct interplay with other CAQ.Net® modules means that real-time information regarding the validity of attached process documents or required employee skills is always available, as said information is retrieved directly from within the applicable document or training management module. Applying a risk-based approach as required by the ISO 9001 is also possible in Process.Net, because all processes can be equipped with a dynamic risk-matrix which depicts the possible risks and chances for the company right next to the process itself.
Get Everyone on Board
However, no matter how meticulously thought out, a process alone is worthless if it cannot be continuously lived and monitored. This is exactly where Process.Net plays out further drawcards. To ensure that processes are not only taken note of by employees, but also lived by them, the module has a central dashboard in the form of a web application. With this, all relevant employees are directly involved in the process and kept up to date so that they can effectively contribute to its implementation. If necessary, the flexibly scalable task and escalation management ensures that the success of the process always remains in focus.
The perfect interplay with the other management modules provides employees with 24/7 access to relevant company knowledge which they can internalize via self-study and check their level of knowledge via a web-based interface. All of this serves as basis for creating a dynamic and continuous improvement process which benefits everyone from the individual employee to the overall company. With its wide range of functions, Process.Net is yet another example of how CAQ.Net® software modules support you in the successful certification and creation of a well thought-out, integrated, and truly lived management system.