The SRM.Net software enables you to systematically and effectively manage all your supplier relationship matters via hard and soft facts, expressive indicator values, and system-wide data. Easily create supplier-rankings under consideration of applicable rules and regulations or use cross-modular information from your entire CAQ system for comprehensive supplier management. The conclusive supplier analysis and resulting concentration on the most suitable suppliers allows you to significantly increase the overall competitiveness of your business.
- Flexible definition of key performance indicators such as PPM, number of complaints, reliability of shipment quantity/punctuality
- Consolidation of indicators in indicator catalogues
- Freely definable hard and soft facts
- Freely definable classifications for A/B/C suppliers
- Freely definable threshold values
- Freely definable calculation methods
- Create clear and well-structured supplier rankings
- Comprehensive history functions for supplier evaluations
- Use cross-modular information from throughout the entire CAQ-system
- Consideration of applicable rules and regulations by ISO and VDA etc.
- Incorporation of data from existing ERP or CRM systems
Quality Right from the Beginning
Choosing the correct supplier is often one of the most important factors for the success of a company. The reliability of shipments and the quality of acquired goods are initial aspects that set the course of the subsequent value chain and are some of the most important factors for production companies all around the globe. Good supplier management is especially important, because false decisions made at this early stage can seldom be corrected later on. What truly counts is quality right from the beginning on.
Freely Definable Evaluation Criteria
Our software SRM.Net allows you to systematically and effectively manage your supplier relationships. You can apply freely definable evaluation criteria at all levels of the value chain in order to precisely assess suppliers and always choose the most reliable, the cheapest, or the one that supplies the best quality. Regardless of whether you wish to apply existing A/B/C supplier ratings, prefer to use freely definable threshold values, or create your own supplier-ranking methods: SRM.Net provides the utmost degree of flexibility when choosing evaluation methods or decision criteria.
Hard Facts / Soft Facts
Within the master purchasing strategy of a company, it is essential that both the soft and the hard facts are drawn into consideration when evaluating suppliers – because only if the focus is placed on both facts can you identify your best suppliers and achieve an increase in your competitive advantage. For this purpose, the strategic supplier assessment in the software is subdivided into an operative supplier ranking section (hard facts) and a supplier evaluation section (soft facts). These two areas of the module are used to establish expressive performance parameters by analyzing numbers, facts, and other data and subsequently evaluating said parameters based on objective criteria in order to be able to draw a comprehensive picture of the individual supplier’s performance.
Key Performance Indicators
SRM.Net also ensures utmost flexibility in terms of key performance indicators (KPIs). It allows you to either use existing KPIs regarding PPM, number of complaints, reliability of quantity / quality / punctuality etc. or create your own KPIs. You can link any type of KPI with one another – regardless of whether it is one you defined yourself or retrieved from our set of default KPIs. These can then be monitored simultaneously in shape of a KPI-catalogue. The software thereby allows you to lay the groundwork for clear decision making processes and efficient reporting.
Consideration of Pertinent Rules and Recommendations
Apart from the direct prerequisites of IATF 16949 or ISO 9001 that deal with the topic of supplier management, several VDA recommendations were also considered during the development of SRM.Net. The list of VDA recommendations that were considered, for instance, includes VDA 9003 (standardized service level measurement in the automotive aftermarket business), VDA 5001 (logistical supplier assessment), and VDA 5009 (definition and application of forecast quality indicators).
Supplier Management seldom deals only with an isolated moment in time. In order to, for example, determine the shipping reliability of a supplier it is necessary that the overall development of the supplier’s shipments is examined. This is why SRM.Net contains comprehensive history functions, which allow you to view and analyze the complete past relationship to a supplier at one glance. When did shipments not arrive, when was the quality of a shipment not in order, or when was the price of goods unjustifiably high? With just one click you can retrieve precise historical evaluations and apply them as a solid foundation for your decision making process.
Fully Linked Supplier Management Software
In order to be able to practice comprehensive supplier management, it is necessary that you can combine and cross-analyze all available information. That is why one of the primary focuses during the development of SRM.Net lay on the cross-modular inclusion of all data regarding suppliers in the CAQ system. All audits (QAM.Net), complaints (REM.Net), risk analyses (Risk.Net), or incoming goods inspections (Compact.Net) that are gathered via these modules are all included in one knowledge-database and can be accessed directly via SRM.Net. Such a powerful information base is only possible thanks to the unique cross-modular structure of our CAQ.Net® software.
Use All Your Data
Of course SRM.Net also allows you to use all the data that is contained in your other existing IT systems for the purpose of the supplier management process. Regardless of whether data is retrieved from your ERP or CRM system – our interface module Connect.Net easily integrates all peripheral systems and thus facilitates the usage of all available information in SRM.Net. The integrated import/export of MS Excel files and the inclusion of scanned documents allow you to also use these sources of information within your supplier evaluation process.
CAQ Enhanced Mobility Concept
As is the case for all other CAQ.Net® software modules, SRM.Net also includes comprehensive properties of the CAQ Enhanced Mobility Concept. Apart from the optimization of the system for mobile application and usage of touchscreens, it is most probably the facilitation of the online portal MyCAQ.Net in conjunction with our audit management module QAM.Net that is of particular interest with regard to supplier relationship management processes.
The combination of these two modules gives you the possibility to conduct paperless, web-based audits by sending questionnaires to your suppliers via the Internet. These then reply directly in the online portal – allowing you to acquire, evaluate, and manage all your audits on the web. Functions such as these significantly increase the efficiency of your overall audit processes. The cross-modular implementation of SRM.Net, QAM.Net, and MyCAQ.Net is only one example of how CAQ.Net® allows you to effectively use system-wide synergies in order to exercise sophisticated supplier relationship management.