Quality Excellence Award Johnson Matthey

Johnson Matthey in Redwitz is one of the 16 companies to receive this year’s Quality Excellence Award. The company supplies customers from a wide range of industries worldwide with honeycomb catalysts of the highest quality.

Profile: Johnson Matthey Catalysts (Germany) GmbH

With around 450 employees, Redwitz is Johnson Mattheys largest site in Germany and a global leader in the manufacture of technical ceramics. At its Redwitz site, Johnson Matthey develops, produces, and distributes honeycomb catalysts for reducing nitrogen oxides. These are used, for example, in commercial vehicles with diesel engines, in ships, waste-to-energy plants, and complete exhaust gas purification systems.

Awarding Excellence – Johnson Matthey in Redwitz

Out of our more than 1,200 customers, Johnson Matthey was one of the few companies, that came out on top in this year`s award process:

In addition to the increase in production efficiency and optimization of quality processes through the expert use of CAQ.Net, our jury was particularly impressed by the increased employee involvement and satisfaction with regard to the companys quality processes. To learn that the successful quality improvements also significantly strengthen the motivation of the employees is evidence of an accepted and expertly implemented system whose use more than deserves this award.

Digitalization of Quality Management

The introduction of CAQ.Net was an important step toward digitalizing quality management at Johnson Mathey, and the introduction of CAQ.Net has had a positive impact on production efficiency and product quality. The greatest successes achieved through the use of CAQ.Net are:

• Increased Production Efficiency: The optimization of quality processes and the automation of tasks have led to an increase in production efficiency. This also includes the ability to identify and eliminate sources of error at an early stage and ensure complete traceability of products and processes.

• Cost Savings: Costs have been saved by reducing scrap and optimizing processes.

• Increased Employee Involvement: Employees appreciate the user-friendliness of the software and the opportunity to actively participate in quality assurance. In addition, cooperation between different departments has been improved.

Improved Quality Assurance and Increased Efficiency

By centrally recording and managing quality-related data in CAQ.Net, we can ensure complete traceability and identify and eliminate sources of error at an early stage. The automation of tasks such as the creation of test reports and the efficient management of deviations also leads to significant time savings and process optimization. Since CAQ.Net offers a central storage location for all quality-related documents, searching for and accessing information is also greatly simplified.
The software not only supports us in complying with industry-specific standards and regulations such as ISO 9001 and IATF 16949, but also enables more efficient collaboration between different departments, which promotes communication and the general exchange of information.
- Claus Böhm, Quality Engineer at Johnson Matthey Catalysts (Germany) GmbH –

Quality Improvement Successes Motivate Employees

The introduction of CAQ.Net has led to greater satisfaction with quality processes, and transparent processes and clear responsibilities ensure greater clarity and security. Since employees find the software user-friendly and helpful and feel valued through their active participation in quality assurance, the successes of quality improvement indirectly strengthen employee motivation.

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