Change.Net is designed to provide a comprehensive overview of all change processes in your company and ensure that modifications made to products and processes are conducted in a controlled, coordinated, and cost-efficient manner. From the minutest screw to the smallest footnote in the product specification sheet or the seemingly unimportant process step at the supplier company: the software Change.Net makes sure that absolutely nothing is forgotten or overlooked and the quality of your products and services is safeguarded throughout even the most far-reaching change processes in your company.
- Centrally controlled and cross-modular change management
- Freely definable change-workflow
- Inclusion of all affected departments
- Comprehensive and flexible template management
- Assistance via knowledge base and templates when designing change processes
- Cross-modular linkage of changes to articles, article groups, processes, documents, inspection plans etc.
- Risk analysis, permit management, and verifications of effectiveness
- Any number of actions can be created
- Actions can be combined with other entities such as documents, inspection plans, FMEAs, Risk analyses, audits, etc.
- Consistent and cross-departmental traceability
The Change Process
All change processes in a company must be executed in a controlled manner, as otherwise there is always the risk that important factors are overlooked or inconspicuous details are forgotten. If, for instance, a part is changed in order to achieve greater cost efficiency, weight reduction, or durability, one must always keep a close eye on all other parts that are either directly or indirectly affected thereby. Today’s highly complex production methods and the reliance on various suppliers, however, make it increasingly difficult to maintain an overview of what exactly is affected by the changing of one small part, process, or directive.
It therefore comes as no surprise, that ISO 9001, ISO 13485, IATF 16949, FDA, GxP, and other applicable standards, rules, regulations, directives, and recommendations stipulate extensive recommendations for the implementation of a comprehensive change-management-system.
Controlled, Coordinated, and Cost-Efficient Change Processes
This is why we developed the software Change.Net – your solution for centrally controlled and cross-modular change management. It is designed to provide a comprehensive overview of all change processes in your company and ensure that modifications made to products and processes are conducted in a controlled, coordinated, and cost-efficient manner.
Change.Net makes sure that absolutely nothing is forgotten or overlooked and the quality of your products and services is safeguarded throughout even the most far-reaching change processes. Previously implemented changes are fully retraceable and can be used as future knowledge base. By using Change.Net, you can simultaneously reap the benefits of innovation and minimize the risks involved in change processes.
Cross-Departmental Change Workflow
Because change processes often bring together the most diverse departments and responsibilities, the fully flexible application of our software begins right with the freely definable workflow. An intelligent and dynamic matrix is hereby applied in order to determine well in advance which parties must participate in the change process. This means that a clear overview of those departments and persons who are directly or indirectly part of the change workflow can be put together right in the initial planning phase. Only after the individual departments have provided their assessments and been able to bring forward possible objections, does the actual change process commence.
Freely Definable Template-Management
Because many changes differ only due to minute details, the template management in our software Change.Net allows you to use previous change workflows as templates for new product or process changes. Previously conducted research, consultations, or risk analyses can thereby be adopted directly from the previous change. If, for instance, a specific product of a product family was already changed in the past, the corresponding technical characteristics (e.g. identical materials or production steps) can be retrieved via the template and are available right in the initial planning stage of the change. The software also facilitates access to a central knowledge database that contains all previously executed changes and affiliated change details.
Individual change processes can be linked with any number or type of article, article group, process, or similar entity in a cross-modular manner. You can hereby refer back to all records contained and maintained in the CAQ-database. The resulting synergies actively prevent excess work and facilitate a lean and effective workflow within the CAQ-system. The same applies for individual actions, which – at the push of a button – can be combined with other entities such as documents, inspection plans, risk analyses, FMEAs, or audits.
Scalable Change Process
Thanks to its scalable and flexible structure, the software Change.Net allows you to execute and monitor changes of any shape and size. The actual scope of a change is only determined by the desired number of allocated departments and workflow-steps. This means that when working with Change.Net, it is irrelevant whether the change only deals with a minute detail or, for instance, addresses the modification of an entire production facility.
The software always provides users with the complete arsenal of change management – including control processes and action tracking. This means that you can determine all individual steps and responsibilities that are to be utilized in a case-by-case fashion.
Changing, Delegating, and Monitoring Actions
The actions you create in Change.Net can be delegated to specific departments which can then independently appoint their own internal levels of responsibility. After actions have been created and delegated, they can be precisely monitored via JobControl.Net: CAQ AG’s module for central action and escalation management. It ensures an uninterrupted flow of information and thus facilitates effective and efficient day-to-day work processes. In order to safeguard these aspects, the software JobControl.Net provides you with everything you need for sophisticated action and status monitoring. It can continuously monitor the informational and processing status of automatically initiated or manually delegated changes, processes, audits, process violations, actions, complaints as well as service incidents or any other freely definable event.